FAQs
What products does KAVYA Group offer?
We offer a wide range of high-quality products including high purity and ultrahigh purity valves, fittings, filters, regulators, hoses BA EP tubing, ultra high vacuum valves and fittings, hygienic materials and bio-pharma industry products. Our products are designed for various industrial applications, such as Chemicals, Clean Energy, Industrial Machinery and Equipment, Life Sciences, Metals and Mining, Oil and Gas, Nuclear Power Plant, Pulp and Paper, Research and Development, Semiconductor Manufacturing, Water and Wastewater Treatment and so on.
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How can I request a quote for your products?
You can request a quote by contacting us directly through our website’s contact form or by emailing us at [email address]. Provide details (product type, end connetion size and type, maximum working pressure, maximum working temperature, working medium etc.) about the products you’re interested in and any specific requirements.
What is the lead time for product delivery?
The lead time for product delivery varies depending on the product and order volume. We will provide an estimated delivery time when you place your order. Usually we keep common used products in stock. If no stock for valves and tubing, delivery time is about 4 weeks. If no stock for fittings, delivery time is about 3 weeks.
Do you offer customized products?
Yes, we offer customized solutions to meet specific requirements. Contact us with your customization needs, and our engineering team will work with you to develop a tailored solution.
What materials are your products made from?
Our products are made from high-quality materials such as 316 stainless steel, 316L stainless steel, 316L VIM, 316L VIM-VAR, SS 304, SS 304L, alloy 20, alloy 400, alloy 600, alloy 825, super duplex stainless steel 2507, titanium, hastelloy, brass, carbon steel and various alloys to ensure durability and performance.
Can your products be used in high-pressure applications?
Yes, many of our products are designed to handle high-pressure applications. Please refer to the product specifications or catalogs or contact us for details on pressure ratings.
What is your return policy?
If you need to return a product, please contact our customer service team within [specific time frame, e.g., 30 days] of receipt. We will provide instructions for the return process based on our policy.
How can I track my order?
Once your order is shipped, we will provide you with a tracking number and instructions on how to monitor the status of your shipment.
Do you provide technical support for your products?
Yes, we offer technical support to assist with any questions or issues related to our products. Contact our support team for expert guidance and assistance.
Where can I find product specifications and datasheets?
Product specifications and datasheets are available on our website. You can also request them directly from us by contacting our sales engineering team.